The Tea Party Company
terms & conditions
At this time we only accept cash or check as a payment form.
If paying with check, this MUST be clear before event due date.
50% of your order total is due at the time of reservation.
By paying the deposit you agree to the Terms and Conditions of rental.
The remaining balance is due one week prior to the time of delivery or customer pick up.
Rental services require a signed Customer Agreement,electronic signature or signed terms and conditions.
.When ordering customized accessories for your event, they must be paid in full at the time of ordering.
There will be NO REFUNDS on custom orders.
Rental period is 24 hours
Delivery, set up, breack down, washing and pick up can be arranged for a flat fee. You are also welcome to collect the pieces from us.
30 days or more written notice: full deposit refunded.
15 – 30 days written notice: 50% of deposit refunded.
7 – 14 days written notice: 25% of deposit refunded.
Less than 7 days notice: No refund available.
Depending on the total amount of rental packages or individual items we will asset the damages.
Security deposit must be in cash and should be rendered at delivery/client pick up.
Rental items must be returned in the same manner and condition as they were provided. Chipped glassware or china will be charged as broken.
If the replacement amount exceeds the security deposit, you will be liable to pay the additional charges.
A list with replacement prices for the rental items will be provided at time of delivery, or customer pick up this way the client will know the specific replacement price for each item.
Our pieces are very fragile so they will need to be hand washed in warm soapy water (plates need to be washed not wiped down) and repacked in the packaging provided. Old pieces are very fragile so no dishwashers please!! If you are unable to hand wash the pieces we are happy to do this for you for a fee. Fee will be assessed and disclosed on invoice.
We offer delivery set up, break down, cleaning and pick up services.
“Tea ... is a religion of the art of life
© 2013 by The Tea Party Company. All rights reserved.