Terms & Conditions
At this time we only accept cash (via Zelle )or check as a payment form.
If paying with check, this MUST be clear before event due date.
50% of your order total is due at the time of reservation.
By paying the deposit you agree to the Terms and Conditions of rental.
The remaining balance is due one week prior to the time of delivery or customer pick up.
Rental services require a signed Customer Agreement,electronic signature or signed terms and conditions.
.When ordering customized accessories for your event, they must be paid in full at the time of ordering.
There will be NO REFUNDS on custom orders.
Rental period is 24 hours
Service package: delivery, set up, breack down, washing and pick up can be arranged for a flat fee. You are also welcome to collect the pieces from us.
Cancellation Policy:
30 days or more written notice: full deposit refunded.
15 – 30 days written notice: 50% of deposit refunded.
7 – 14 days written notice: 25% of deposit refunded.
Less than 7 days notice: No refund available.
Deposit Policy:
Depending on the total amount of rental packages or individual items we will asset the damages.
Security deposit fee must be in cash and should be rendered at delivery/client pick up.
Service package: delivery, set up, breack down, washing and pick up can be arranged for a flat fee. You are also welcome to collect the pieces from us.
Service package fee must be in cash and will be collected at time of event after set up
Rental items MUST be returned in the same manner and condition as they were provided. Chipped glassware or china will be charged as broken.
If the replacement amount exceeds the security deposit, you will be liable to pay the additional charges.
In case of broken pieces, price will be determined based on same or similar items found online
Cleaning Policy
Our pieces are delicate so they will need to be hand washed in warm soapy water (plates need to be washed not wiped down) and repacked in the packaging provided.
Old pieces are very fragile so no dishwashers please!!
“Tea ... is a religion of the art of life
~Kakuzō Okakura~
The Tea Party Company attends Hillsborough, Pinellas, Pasco, Manatee & Polk counties
